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Spa Etiquette

Reservations

In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. Gift Certificates may also be used in lieu of a credit card to hold your appointment. We hold this information as part of our cancellation policy and only make necessary charges to your account on the date of your scheduled service. Details of our cancellation policy are provided below.

*Please notify the spa coordinator of any allergies or sensitivities to aromas or ingredients when you schedule your appointment.

Although we offer planned spa packages for your convenience, you are welcome to combine any of our spa and salon services for a custom package that meets your needs.

Cancellation Policies and Fees

Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.

Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to the cost of the scheduled service. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an “on call” status and can have travelled to the spa specifically for your service. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue.

When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card or gift certificate to guarantee a reservation so please have your credit card and/or gift certificate ready when booking. You will not be billed unless there is a cancellation or no show. Upon checkout, guests may choose their method of payment.

Group Bookings

For parties of three or more, please contact one of our group coordinators, Anne or Chandra, for group booking policies and availability. A completed contract and deposit are required to secure your appointment and arranged pricing. A 20% gratuity will be added to all spa parties. Exclusive use of the Spa is available; please inquire for fees and available dates.

Cell Phones

We kindly ask that you turn your cell phones and pagers to vibrate upon arrival and to remember to speak in your very soft spa voice once you enter the spa. Please inform your therapist should you need to make a phone call so that you may do so without disturbing other spa guests. Cell phone use may affect the length of your spa services.

Prices and Services

Prices and services are subject to change without notice. We will do our best to keep our clients up to date on any changes that may occur but encourage all clients to inquire about pricing and available services when booking your appointment.

Gift Certificate Policy

Gift Certificates are available in any amount and may be purchased at the spa, by phone at 770-704-5614 or online at www.practicallyperfectdayspa.com. Out of town? Too busy? No problem. We will mail or email your gift certificate to you. Unfortunately, we are unable to process any returns or reimburse any payment transactions on gift certificates even if lost, misplaced or stolen. Gift certificates cannot be redeemed as cash. Gift Certificates must be mentioned when making your appointment.

Series of Treatments

We are unable to process any returns or reimburse any payment transaction on any spa treatment series that are purchased. We will, however, exchange them for other products or spa credit of equal value.

Gratuity

Gratuity is not included in the price of service or spa packages, customary tipping runs 15% to 20% but is, of course, at your discretion. You may tip the therapist in the room or upon check out at the front desk with cash, check or credit card. With parties of 3 or more a 20% gratuity will be added to the final bill.

Check In

We ask that you please arrive 10-15 minutes prior to your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly. Of course beyond the check in policies we invite all our guest receiving services to make full use of our relaxing environment here at Practically Perfect Day Spa and Salon. Come early, stay late, bring a book, relax and enjoy a cup of complimentary tea, coffee, cocoa or hot cider available in our relaxation area. Couples and spa parties are more than welcome to bring wine and we will provide the glasses.

Personal Belongings

Please leave all jewelry and valuable items at home. Practically Perfect Day Spa and Salon is not responsible for lost or misplaced items.

Spa Promotions

Spa specials cannot be used in combination with any other offer, promotions or third party gift certificates.

Return Policy

It is our mission to provide you with the highest-quality of hair, skin and body care products with your services. In fact, you may like these products so much that you wish to use them every day in your own home! In the event you purchase any of our spa products for home use and find them to be defective, we will exchange any products within 14 days of purchase, provided a receipt is presented. Unfortunately we cannot provide cash refunds for returned products. Instead a spa credit will be provided for any returned products to be used on any other products or spa services available here at Practically Perfect Day Spa and Salon.

24 thoughts on “Book Now

  1. I am a private yoga instructor looking to rent a space hourly for private clients. Is that something you are willing to do? I would love to work with a business that promotes wellness!
    Thank you,

    Cait Seabury

    1. Check out the Wellness Center located on the corner of Hwy. 5 and Hickory Road in Holly Springs. The office is right across the railroad tracks from the train depot. I have met the owner and she specializes in renting space in her office.

  2. I wanted to have a few treatments done – do you guys offer packages? I would like to have a massage, facial, manicure and pedicure. Thank you!

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